Below are instructions to clear cache. Please follow the steps listed for your desktop browser.
Chrome
- the keyboard shortcut is Ctrl+shift+delete.
- In the pop up window you can choose All time or another time range to clear the data from.
- Select Cookies and other site data
- Select Cached images and files
- Click Clear data
- Exit/quit all browser windows and re-open the browser.
Chromebook
- Tap the three dots in the top-right corner of the screen, hover over “More Tools” and then select “Clear browsing data”
- Depending on what you want to clear, check the boxes next to Browsing History, Cookies, and Cached Images and Files.
- Click Clear Data.
Firefox
- The keyboard shortcut is Shift+Ctrl+Delete.
- From the Time range to clear: drop-down, select Everything.
- Next to Details, click "Cache".
- Click Clear Now.
- Exit/quit all browser windows and re-open the browser.

Microsoft Edge
- In the top right, click the Hub icon (looks like three horizontal lines).
- Click the History icon, and then select Clear all history.
- Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
- After the "All Clear!" message appears, exit/quit all browser windows and re-open the browser.

Safari
Please visit THIS LINK and select the correct version from the dropdown at the top of the page and view instructions.